Our Approach

Why People-First?

Message from our President, Amina Ferati

Our vision is to increase the impact of organizations, development aid and humanitarian assistance by supporting people and organizations to become ever more effective.

People are the core of what we do at i-APS, focused on our specialist teams, our clients, and the local participants in projects.

For us “people-first” means: making sure our teams are capable; actively listening to our clients; operating independently, but in close consultation with our clients and their evolving needs; and ensuring that deliverables match what our clients expect. Our approach strengthens human capacity to help build effective systems as the basis for greater impact.

Humanitarian and development assistance must be led by communities, so as to be locally-appropriate and effective. We proactively learn from the people whose lives we are trying to improve, as they are the experts about their own reality. We believe in doing our work in ways that emphasize the resilience of people’s lives. We let individuals - whether clients or project beneficiaries - speak for themselves and become leaders in driving change within their communities or organizations. This is why for every project, we deploy national and international team leaders and subject-matter specialists, coupled with staff from the i-APS worldwide network

Working together, our teams understand the local context, engage effectively, and deliver the high-quality products that our clients expect.



We work with organizations in the public and private sector to identify opportunities for organizational strengthening and growth including strategic planning, benchmark assessments, funding opportunities and performance improvement.



We develop customized reports, strategic plans, dashboards, data and information management systems, evaluations and surveys, performance monitoring and action plans that lay the foundation for strategic growth, donor reporting, and operational excellence.



We help our partners institutionalize dynamic but lasting processes and systems for the management of finances, monitoring and evaluation (M & E), funding, and operations that strengthen organizational capacity and enable long-term strategic planning.