Internal Monitoring and Evaluation

Whether it is setting up the monitoring and evaluation for a project, conducting a baseline and endline survey, or monitoring for an ongoing project, i-APS works with you to ensure that the systems designed and put in place provide you the data you need.

Our M&E Services include:

  • Design theory of change and performance monitoring plan
  • Results framework and tool development
  • Performance and impact evaluations
  • Data collection and monitoring
  • Data quality assessments

i-APS team members have extensive, varied experiences in conducting monitoring and evaluation, including work in the contexts of both slow- and rapid-onset natural disasters, and ongoing conflict with refugee populations. 

Samples of our most recent monitoring and evaluation projects: 






Independent Learning Evaluation of DFID-funded Ebola Treatment Centres

Sierra Leone

CARE International

Impact of Multi-purpose Cash Assistance on Gender Dynamics in Refugee Households and Communities



Evaluation of Emergency Food Security, NFI & Shelter Project



Evaluation of Emergency Food Support for Conflict Affected Syrians, Food and Livelihoods


Save the Children Middle East Program

Evaluation of Humanitarian Relief for Children and Their Families Affected by the Conflict in Syria

Lebanon, Iraq Turkey, Syria,


External Review of the Gender-based Violence AoR Leadership and Coordination Structures

Global, MENA


Third Party Monitoring and Evaluation

Through our Third Party Monitoring and Evaluation portfolio,  i-APS independently monitors and evaluates project performance and achievement of goals according to the needs of the client.

Our third party M&E services include:

  • Data collection and monitoring
  • Performance and impact evaluation
  • Evaluation of fairness and transparency of beneficiary selection processes
  • Evaluation of effectiveness of beneficiary complaints and feedback mechanisms
  • On-site verification of activities before, during and after aid distribution
  •  Evaluation of level of stakeholder participation in the design, implementation, and monitoring of activities

 i-APS employs the following quantitative and qualitative data collection methodologies:

  •  Literature review and analysis of secondary data
  • Stakeholders Survey
  • Key informant interviews
  • Focus group discussions 
  • Observation and on-site verification of implementation of programs 

In monthly, quarterly and annual reports, we use reliable quantitative and qualitative data to provide:

  •  Key findings and observations that answer the evaluation questions 
  • Specific, targeted and action-orientated recommendations to improve project performance
  • Lessons learned
  • Case studies and human interest stories

Samples of our most recent third party monitoring and evaluation projects:





Plan International

Real Time Institutional Assessment and Evaluation of Plan’s Response To Typhoon Haiyan


Relief International

Third Party Monitoring, Multi Sector Assistance for Conflict-Affected Communities


Global Communities

Field Third Party Monitoring, Syrian Relief and Resiliency Program


International Organization for Migration

Third Party Monitoring of Emergency Shelter, Livelihoods, Sanitation Projects Implemented by Three Partners



Third Party Monitoring of Agriculture and Food Security Program




Institutional Strengthening and Development

i-APS works with organizations in the public and private sector to identify opportunities for organizational strengthening and growth. Our aim is to make global development more effective by ensuring that actors are operating to their maximum potential.

Institutional Strengthening and Development Approach

i-APS begins Institutional Strengthening and Development engagements by performing an organizational assessment. This assessment allows us to develop a shared understanding of existing organizational strengths and weaknesses, identify system-level challenges to be addressed, pinpoint clear competitive advantages to leverage, and foster consensus on priorities for action.  We can also conduct a risk analysis and due diligence analysis to ensure organizational readiness to manage external funding with internal and external rules and regulations. A sector analysis and stakeholder analysis can also be performed to study the various actors of influence and needs and priorities in a country or sector to inform where and in what capacity the client is best suited to operate.

At the end of the assessment phase, i-APS will have answered the following questions: 

  • What are the immediate and long-range steps necessary to achieve the client’s objectives?
  • What are the processes that need to be put in place?
  • What are the tools, policies and procedures that need to be created and put in place?

Based on the answers to these questions, i-APS will design individualized and team-based action plans based on the client’s needs and goals. While this is the typical formula for structuring Institutional Strengthening and Development engagements, i-APS remains flexible to the client’s specific objectives, priorities and timelines. For example, the organizational assessment can include one, some or all of the following components:

Strategic and Operational Planning

i-APS can help design or update the client’s overall direction and then lay out the key actions, initiatives, and resources necessary to achieve their vision.

Balanced Scorecard

i-APS works with clients to expand their frame of reference beyond traditional financial and project related metrics to focus attention across critical areas of their organization.

System Design and Process Improvement

i-APS can help remove internal bottlenecks and roadblocks by performing quick internal assessments and offering bespoke products and systems to create efficiency.

Training and Capacity Building

By focusing on strengthening human capacity we can help ensure that the client’s project, program, organization, or partnership works to its maximum potential and has a sustainable future.

Value Proposition Development

i-APS can help the client build a compelling value proposition that will inform funders, customers, investors or stakeholders how the client stands out from the rest.

Illustrative List of Institutional Strengthening and Development Projects:




Catholic Relief Services

National Cost Share and Private Sector Development Strategy


ACORD International

Institutional Strengthening

Africa (13 counties)

IMA World Health

Institutional Business Processes Planning and Development

Washington, D.C., Global

Iraqi Red Cross/Red Crescent

Communication Study: Brand Image and Perceptions


American Red Cross

Institutional Assessment and Business Plan Development


FOCUS 1000

The Social Mobilisation Action Consortium, Digital Data Collection and Community-based Surveillance System of Ebola Virus Disease

Sierra Leone

IFRC, Saudi Red Crescent Authority,

Communication and Advocacy Strategy

Saudi Arabia

Syrian American Medical Society

Institutional Strengthening, Capacity Building, Program Development

Syria, Turkey, Jordan, USA

World Vision International

Design & Delivery of Multiple Trainings in the Areas of Project Cycle Management,Leadership, Development and M & E


MENA Region Red Cross/Red Crescent National Societies

Disaster Management Strategy and Institutional Management Strategy Development (17 organizations)


IFRC and Red Crescent Societies

Regional Organizational Leadership and Management Strategy


Iraqi Red Crescent Society

Five-year Strategic Plan, Branding and Marketing, Investment Strategy, PublicPrivate Sector Partnership Development



Knowledge Management for Project Improvement

Many organizations face similar challenges in capturing and consolidating critical knowledge gained from programming; using that knowledge to inform organizational policy, strategy, and best practices; and ensuring such knowledge is incorporated into program implementation. After all, what good are lessons learned if not integrated into the next work plan to further improve outcomes?

The objective of i-APS Knowledge Management Practice service is to enable organizations to capture and translate lessons learned into best practices, and best practices into work plans to improve project performance.

First i-APS will work together with the client to develop a customized Knowledge Management and Learning Process Portal. The Portal creates an online “brain center” for country, regional and global programs to deposit critical program level information, such as context assessments, and monitoring and evaluation reports. Then i-aps works to build organizational capacity to translate knowledge in the portal into action in the field. 

Humanitarian Response

i-APS has extensive experience providing a range of services in the context of humanitarian response. Out of the more than forty projects that i-APS has completed, more than half are in the context of a humanitarian response. i-APS provides a range of humanitarian assessments, provide expertise in the management of humanitarian responses, and provides training in natural disaster preparedness and emergency response.

Humanitarian assessments

The assessment of an emergency situation and prioritization of the needs of affected people lay the foundation for a relevant and efficient humanitarian response.  For protracted crises, i-aps provides more in-depth assessments to inform the design of a more complex and relevant response. For example, cluster/sector, thematic or agency-specific assessments may be required. i-APS also conducts assessments coordinated by external actors to which other organizations provide input and from which they utilize the findings.

Our pool of seasoned emergency response personnel are able to provide timely analyses with recommendations for how to best meet the prioritized needs of the affected population in the short, medium and long term.

Examples of assessments conducted in the context of a humanitarian response include:

  • Rapid humanitarian needs assessments, uncovering underlying population vulnerabilities
  • Cash-based response feasibility assessments
  • Market assessments (shelter, agriculture, logistics)
  • Market value chain assessments
  • Labor market and vocational training assessments
  • Economic impact analyses  (how humanitarian crisis is affecting household and local economies and small and medium businesses, and how they can start to recover)

Humanitarian Response Management 

The iAPS team of experts can assist the client before, during and after a humanitarian response—whether a natural disaster, a famine or an armed conflict. They can help prepare for a natural disaster through training of staff and planning; they are on stand-by to deploy to emergency situations to manage the response across a range of sectors; and they can support the recovery response strategy as well. Our advisors have at least 10 years experience in the emergencies and disaster resilience field.

Humanitarian Response Management Training

i-APS’ humanitarian response management trainers use their practical experience managing humanitarian operations to build the capacity of organization staff and volunteers at the regional, national and/or international level, and that of local, regional and national governments to improve preparedness for and response to emergencies—whether a natural disaster or protracted civil unrest. The trainings aim to encourage an exchange of experience and knowledge among participants, and develop networks amongst those participants who would hold managerial roles during a disaster response to improve coordination of such response.

i-APS can also assist and guide organizations and governments to develop their own emergency response management training curricula.

This training will reflect the mandate and country context of the client but will generally include:

  • Team and volunteer management
  • Vulnerability, capacity and needs assessment 
  • Relief and distribution
  • Logistics management
  • Public health in emergencies
  • Food security and nutrition in emergencies
  • Water and sanitation in emergencies, including Participatory hygiene and sanitation transformation (PHAST)
  • Use of technology

Economic Growth

The aim of our economic growth activities is to provide sustainable livelihood opportunities to those who have little to no income with the ultimate goal to reduce poverty in the community. Our support starts with research and assessments and ends with vocational training or business development services for small to medium businesses.

Our work has three components:

  • Research and Assessments 

We conduct market assessments and value chain assessments to understand and strengthen the context in which new small and medium enterprises may be conceived. We conduct key informant interviews with value chain actors, tradesmen, state agencies, financial institutions, donor organizations, and scientific research experts to understand demand and supply, trends in prices and inflation, competitiveness of particular products and services, gaps and weaknesses in the market and value chain, and constraints that businesses face. We present our findings to relevant stakeholders to gather feedback on proposed action plans and project design.

  • Vocational Training

After conducting research to understand the type of businesses and skills most suitable for the context, we support local vocational training centers to provide training to community members that is specifically tailored to the needs of different industries and business sectors. In addition to providing the training centers with the support they need, including management, certification and accreditation processes, i-APS also helps graduates with job placement, access to available micro loans for new businesses, and business development services.

  • Business Development Services for Micro, Small and Medium-sized Enterprises 

We believe that micro, small and medium-sized businesses play vital roles in economic recovery and development. Based on our market assessments and value chain assessments, we provide business development services to improve their competitive advantage. Such services may utilize mentorships, internships and apprenticeships:

  • One-to-one or group mentoring of entrepreneurs by local and regional experts to strengthen capacity across defined technical and/or functional areas
  • Internships and apprenticeships for established business owners, including female business owners, to work with emerging and potential business leaders  

An example of our approach to economic growth is restoring agriculture in Syria as a sustainable economic activity by supporting farmers and processors. We provide business advisory services to help remove barriers to growing and selling produce to generate more income, thereby contributing to the recovery of the Syrian economy and agricultural landscape. 




Just getting started?

i-APS can provide the road map to your next five years of growth. A good foundation and the appropriate systems are the keys to sustainability. From strategic and operational planning to capacity-building, systems development, and program design, we’ll help you make sure that your organization is on the right track.



Ready to take it to the next level?

i-APS can help you break down internal and external barriers to growth. Whether it’s a refresh of your strategic plan, support in the development of multi-million dollar proposals, facilitation of new strategic partnerships, systems stress tests, process review and reform, or staff capacity building – we’ll make sure that you and your team can achieve meaningful impact.



Need an injection of third-party expertise?

i-APS is a network of substantive and technical experts who can provide the surge capacity your organization needs. With seamless capacity to scale-up and back, i-APS can quickly provide your organization with the expertise its looking for across a variety of domains. Whether its baseline and benchmark analysis, rapid needs assessment in hard to reach areas, third-party monitoring, evaluation, learning, market analysis or developing your local partners’ capacity – our team can get you the data you need to ensure your operations are targeted.


i-APS : expertise goes beyond institutional strengthening and support; our team is fully equipped to handle project  implementation as well. Whether it’s a rapid needs assessment or impact analysis, i-APS will deploy a team of experts to meet your needs.

Technical Capabilities 

  • Organizational Development, Training and Capacity Building
  • Monitoring and Evaluation
  • Research, Learning and Adaptability
  • Communications and Advocacy
  • Strategic Planning, Business Modeling and Market Development

Substantive Expertise

  • Value Proposition
  • Emergency Management, Disaster Relief and Humanitarian Assistance
  • Civil Society Engagement
  • Healthcare Services
  • Leadership Development, Management and Organizational Change
  • Inclusive Development